Protecting your personal information is our top priority. This policy explains how Betiia collects, uses, and safeguards your data.
Last Updated: October 13, 2026
Betiia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you use our website and mobile application. Please read this policy carefully alongside our Terms and Conditions.
Betiia may update this Privacy Policy at any time. For significant changes, we will notify you by email or display a prominent notice on this page.
Betiia is a Bangladesh-based online gaming and betting platform. As the data controller under this Privacy Policy, Betiia is fully accountable for your personal information. If you have any questions about how your data is protected, please contact us:
We collect personal information in various ways and for various purposes. This information includes:
When you create an account on Betiia or use our services, we collect the following information:
When you use our platform, we automatically collect the following information:
We may receive information about you from third parties in the following ways:
Betiia uses your personal information for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, password hash | Contract fulfilment |
| Age & Identity Verification | ID number, date of birth, address | Legal Obligations & Contract |
| Providing betting and gaming services | Betting records, game history | Contract fulfilment |
| Financial Management | Payment method, bank account | Contract fulfilment & legal obligations |
| Support Provided | All Collected Information | Contract fulfilment & fair service |
| Fraud prevention | All Information (Risk Assessment) | Legal Obligations & Our Interests |
| Marketing & Promotions | Email, preference data | Your consent (where required) |
| Service Improvement | Usage data, feedback | Our legitimate interests |
Betiia may share your personal information with third parties in the following circumstances:
We share necessary information with trusted third parties to help us deliver our services, including:
We may disclose your information if we are legally required to do so, or if we reasonably believe it is necessary to comply with the law — for example, in connection with a law enforcement investigation.
If Betiia undergoes an acquisition, merger, or asset transfer, your information may form part of the transferred assets. We will notify you in such circumstances.
We do not share your information without your consent, except where permitted or required by law.
Betiia applies advanced security measures to keep your personal information safe:
We understand that absolute security cannot be guaranteed. In the event of a security breach, we will notify you promptly in accordance with applicable law.
Betiia uses cookies and similar tracking technologies:
Cookies are small data files that your browser receives from our servers and stores on your device. They help us recognise you on your next visit.
You can reject most cookies by adjusting your browser settings. However, doing so may affect the functionality of some Betiia features.
You have important rights regarding your personal information:
You can request access to the information we hold about you. Email us at [email protected] and we will respond within 30 days.
You can edit most of your information directly in your account profile. For incorrect or incomplete data, you can contact our support team for assistance.
In certain circumstances, you may request the deletion of your personal data. However, we may be required to retain some information to fulfil legal obligations or complete contractual commitments.
You can request a copy of your personal information in a standard, machine-readable format and have it transferred to another service.
You can opt out of marketing communications and promotional emails at any time through your account settings.
Betiia retains your personal information only for as long as necessary:
Betiia is not designed for anyone under the age of 18, and we do not knowingly collect data from minors. If a parent or guardian believes their child has submitted personal information to us, please contact us immediately.
We are committed to protecting children's privacy and safety online. Any data we identify as belonging to a minor will be removed immediately.
If you have any questions or concerns about this Privacy Policy, please contact us:
We will respond to all inquiries within 30 days. If you are not satisfied with our response, you may escalate your complaint to an international gaming arbitration body.
We protect your information in line with international standards.
All sensitive data is protected with banking-grade 256-bit SSL/TLS encryption. Your financial information stays secure at all times.
Betiia is certified under ISO 27001, the international standard for information security. This ensures we follow global best practices in data protection.
We use technology where only you can fully access your information. Even our staff cannot read encrypted data.
Our systems are regularly audited by independent third parties. We actively test against vulnerabilities.
We follow strict KYC and AML policies to ensure that only authorized users can access accounts and that assets remain protected.
We are always transparent about how we handle your data. This policy sets out our practices in full — no hidden terms.
Register with Betiia and learn how we protect your information and privacy. Safe and transparent gaming is our commitment.